Before you can take a new puppy to the veterinarian, you
have to have a veterinarian to take the puppy to. Obvious,
very obvious, except I had been out of the puppy business for twenty plus
years. So I decided to interview offices prior to getting my new pup! A very
interesting thing to do.
I thought it would be good to return to a veterinary
practice I had used many years ago for Shana Bana, and “interview” them. Obviously the office staff personnel had changed, and even
several new doctors had been added. I entered the reception area of the office,
which was empty of patients, and approached the front desk. I mentioned that I
didn’t as yet even own a dog, but expected that our pup would be born in early
June and we would bring her home early in August. Typically people are quite
pleased with this type of announcement, but this particular receptionist just
looked at me, sort of dumbfounded. So I asked if she had any brochures that had
information about their practice and the services that were available. She said
that she did not understand what I wanted. I then asked about what I could
expect would happen when I brought a new puppy in for examination and puppy
shots. She suddenly seemed to understand what I wanted, but by this time, I
felt that I was in the wrong office.
I have a suspicion that most doctors, whether they are
physicians, dentists, opticians, veterinarians or whatever, have absolutely no
idea what their front desk people say to the general public. Some of them would
be shocked! I put myself in this same boat. As a dental specialist, I fill my
work day caring for patients, and although I pass through the front desk area
from time to time, I cannot monitor my staff and their interactions with the
patients. I hope that they are more people friendly than that lady!
I contacted a friend and colleague who has had a number of
dogs over the years and has an absolutely gorgeous Golden at present. He was
quite satisfied with his veterinarian, a practitioner at Loyalsock Animal
Hospital. They have five veterinarians,
two of whom are a father and son. I went to “interview” that practice and Carla,
their receptionist was most pleasant and informative. I felt that this was the
practice for me and my future pup. Just before I left, she said, “You’re not
going to spoil that new puppy your going to get, are you?” As I replied
“Absolutely not!” she gave me a “you don’t have a clue” look! Well, we would
just have to see, wouldn’t we!
During the first week that she joined our family, JayDee had
her initial appointment with the vet. Since she didn’t need any inoculations,
it was a low key examination plus a stool sample. This time Joanne was at the
front desk, and it was obvious that she had a wonderful rapport with both
people and pets. We requested Dr Thomas Knoebel, the founder of the practice.
The appointment was a most pleasant experience for all concerned. JayDee was so
calm, cool, and collected, that at one point Dr Knoebel had to wake her up! I
expected that JayDee would require deworming, even though Jenn Craig had
predicted otherwise. The stool sample came back negative so Jenn was vindicated
and JayDee got a 100% positive report. Dr Knoebel was very complimentary about
our breeder and about both the sire and dam. He gave me a sample for JayDee’s
first dose of Heartguard Plus to prevent heartworm and Advantix to prevent
fleas and ticks. I found this veterinarian both caring and professional and I
looked forward to having him on JayDee’s team.
Because I wanted JayDee to meet all of the docs on staff,
and of course for all the docs to become acquainted with her, I purposefully
made her second appointment, which was two weeks later, with Dr John
Broshkevitch. I again brought a stool sample, just to be sure, and this
appointment was for inoculations.
We met Dr
Broshkevitch who turned out to be most friendly and competent. I brought my ear
cleaning solution and on the premise of “see one, do one, teach one” Dr John
showed me the technique: stretch the ear canal and put the solution into the
ear, massage the ear, thereby easing the solution to where it needed to go. Let
the dog shake her head (JayDee did it on cue). Then use sheet cotton, not
cotton balls, wrapped around the index finger and clean out the ear. When he
did it, JayDee groaned – he said with pleasure. When I did it, she was silent –
maybe it is “do one or more”. This visit she received her second inoculation
series; she didn’t yip so the shots couldn’t have been too bad. She weighed 23
pounds – the girl was growing!. I was almost out the door when the stool sample
showed parasites related to rabbit poop. Yup, we have bunny rabbits and when
JayDee buries her nose into the grass, who knows what’s there. 10 days of
peanut butter covered pills!
Our next appointment was with Dr Jennifer Pardoe, another
very pleasant individual.
JayDee weighed 32 pounds. Wow! I pointed out that JayDee had what looked to me
to be bug bites on her inguinal area skin, and Dr Pardoe diagnosed a
bacteriologic condition that I was to treat topically, once each day with a
special chlorhexidine shampoo. Otherwise JayDee checked out fine. She received
her next series of inoculations and to my surprise, her stool sample came back
negative.
Our next appointment was for JayDee’s final inoculations and
it was with Dr Jeremy Knoebel, the heir apparent, and he too was very pleasant.
JayDee was a model patient and she didn’t flinch. This appointment she received
her rabies injection and a red, heart shaped tag to prove it. At just four months of age, JayDee
weighed 39 pounds.
JayDee’s next appointment with the vet was unanticipated.
The day after Thanksgiving, Daniel, our Physician’s Assistant in Training,
noticed that “there was something wrong with JayDee’s right eye”. It looked
like her lower lid had a lesion and there was a cream colored discharge in the
corner. Interestingly, JayDee wasn’t worrying it, so I delayed taking action to
see what would develop. The next morning, it looked a bit worse so I called Loyalsock Animal Hospital
and they got us right in. This time we met Dr Mary Lou Beers, who was also one
of the originators of the practice. I don’t know what it is with veterinarians,
but they all are very nice people. Maybe animal lovers are just nice people, I
don’t know, but each and everyone of these practitioners, and those on their
staff have been most pleasant. Dr Beers used Flourescein Stain to rule out any
corneal scratches. Dr Beers mentioned that this would be painful but JayDee was
a perfect patient. I was very proud of her and it was my pleasure being her partner.
Dr Beers asked me if my jacket was washable because the Flourescein Stain put a
mark on it as I held JayDee’s muzzle. I said the jacket could be replaced but
JayDee's eyes could not.
Dr Beers addressed several other concerns I had. JayDee
weighed 53 pounds and she was one week shy of six months old. Dr Beers prescribed
Cephalexin 500 mgs, twice a day, 10-day course and bacitracin-neomycin-polymyxin
ophthalmic ointment which needed to be applied at 8 hour intervals.
When we got home, I gave JayDee her monthly shower-bath and it was a very
positive experience. I removed her collar so I would have unfettered access to
the coat around her neck and she didn’t resist at all, she didn’t shake in
fear, and she didn’t try to escape. She was delightfully cooperative. It took 3
large beach towels to “dry” her off and then it took 3 hours for the remainder
of the moisture to evaporate. Her coat was silky to the touch and she smelled
great! JayDee zonked out most of the day, whether it was the eye lid infection
or the antibiotics or whatever, but we still were able to complete our morning
and afternoon walks (wouldn’t want to miss them, now, would we).
The next morning when I brought JayDee down to the kitchen
the eye looked worse. There was a lot of discharge on top of her lower lid and
I felt bad for her. I was afraid that I would hurt her if I wiped the discharge
away, so I put the ophthalmic ointment further up on her eye and rewarded her
cooperative behavior with a dollop of peanut butter, in which I had sequestered
an antibiotic capsule. We then headed out for our morning walk. During the walk
I realized that since there had been no discharge from the corner of her eye,
the situation probably was not as bad as it looked. Our entire walk was in the before
dawn dark so I couldn’t adequately examine until we got back home and sure
enough, her eye lid looked better.
We would have future appointments at the vets as JayDee
matured, but this constituted her puppyhood experiences.
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Start at the very first post.
Read next post.
Start at the very first post.
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